Privacy and data protection
In accordance with the Spanish Organic Law 15/1999 on the Protection of Personal Data, the user is INFORMED that all personal details given, including email address and whatever is necessary for processing, administration and solving problems which may occur, are incorporated in our files for professional and/or marketing purposes.
Users may exercise their rights of access, rectification, cancellation or exemption of personal details by email to firstname.lastname@example.org, or by mail to UNITRAING ASOCIADOS S.L. Ptda, Carreteretes s/n – 43560. La Sénia, Tarragona. Spain.
General conditions of sales and services
1.- Compliance with general conditions of sales and services:
An order is only considered valid after being accepted by MITOLA. Any modifications to an order must be made in writing.
Any definite order accepted by MITOLA implies that the purchaser accepts these General Sales Conditions, no matter what terms may appear on the purchaser’s documents.
Special conditions which could revoke these General Sales Conditions and Services are compulsory for MITOLA if they have been specifically accepted in writing, for new clients it will be necessary to supply a bank account number and a new account application form, completed, signed and returned to MITOLA. Without these documents no order can be made.
Products are invoiced with current valid prices from the price list established by MITOLA which is available in the marketing documents.
Prices are in Euros and do not include tax. All of the information in this catalogue including the price list is a guide and could change at any moment without prior notice.
Transport costs included on orders of €400 or more, VAT not included. For orders of less than €400 there will be a charge of €40 for transport.
4.- DELIVERY, RECEIPT, DELAYS AND REFUNDS:
4.1.- Articles sold are to be returned to MITOLA premises at the cost and risk of the buyer , including delivery charges.
4-2.- The buyer must check deliveries on arrival and make sure products they are correct and in good conditions.
4.3.- Delivery dates are purely informative as they depend on availability of drivers and date of arrival of orders.
MITOLA cannot be held responsible for a delay to the delivery date, and such delay cannot be the reason for late payment or for obtaining damages.
4.4.- Should products be damaged or lost, it is up to the buyer to take necessary measures. Proof of delivery must be presented (CMR bill of lading, shipping bill or bill of lading by air…) handed over on receipt of goods and countersigned by the driver or representative. Otherwise the buyer will lose the right to make any claim.
However, any claim will only be valid if it is sent by registered post with proof of receipt within 48 hours from receipt of goods.
Existing claims do not cancel out payment deadlines.
There will be no financial penalties for lack of or delay in deliveries by MITOLA without prior consent in writing. Goods cannot be returned without prior consent in writing by MITOLA, which is obtained by fax or email
Charges for returned goods will only be met by MITOLA if the event of an error is recognised by MITOLA or a representative. Only a driver chosen by MITOLA can return the goods in question.
5-1.- Force majeure:
MITOLA cannot be held responsible for failure to comply with obligations regarding delays or inability to make delivery due to causes beyond their control. Apart from that recognised by Spanish courts, Force Majeure also refers to delays or interruptions in transport for any cause, lack of availability or shortage of material, compulsory closure of supplier or sub-contracting company, blockage or interruption of communication, postal and telecommunications, fire, flooding, strike or partial strike, accidents, new legislations or customs.
5-2.- Responsibility for related products:
MITOLA cannot be held responsible for a product in the case of non-compliance with storage conditions and/or use of the product as defined by standards applied or recommendations from MITOLA.
In general, if a defect is caused by the buyer, his employees, agents, contractors or subcontractors then MITOLA cannot be held responsible.
5.3.- Recommendations for use and maintenance:
Do not store or put furniture in direct sunlight. Do not store or put liquids in direct contact with furniture. Clean furniture with a damp cloth or sponge. Do not use abrasive products. Do not use detergents.
6.- CONDITIONS OF PAYMENT:
6.1.- Payment of bills is to be by cheque, reverse factoring or bank transfer to UNITRAING ASOCIADOS S.L.
6.2.- Method and of payment and deadlines are negotiated with each client individually.
6.3.- However, regarding risk management Unitraing reserves the right to demand payment in advance or even suspension of service if there is late payment of an invoice.
6.4.- All unpaid amounts on due-date will generate interest for late payment from the following day, which will be equal to that applied by the central European bank plus 10 percent.
6.5.- All expenses incurred by Unitraing arising from administration for late payments will be met by the buyer. Interest for late payment of bills will not be less than €150.
6.6.- If payment is not made by the due-date Unitraing reserves the right to claim goods which have not been paid for in accordance with section 7 retention of title.
7.- RETENTION OF TITLE:
7.1.- Transfer of ownership is subject to full payment by buyer of delivered goods.
7.2.- On delivery of goods, the buyer becomes the custodian and is responsible for damages or disappearance of goods delivered by Unitraing until full payment of corresponding bills is made.
8.1.- Any disputes will be settled under Spanish law.
The company reserves the right to change any details considered convenient without prior notice.